Heat pump condenser unit

Heat Pump Installation in Des Moines, IA

A heat pump is one of the smartest climate control investments you can make in Des Moines. Unlike traditional systems that need both a furnace for winter and an air conditioner for summer, a single heat pump handles both seasons with remarkable efficiency—pulling warmth from outside air even in cold Iowa winters, or rejecting heat to cool your home in summer. Obsidian Heating and Cooling has been installing ducted heat pumps since 2009. We're a veteran-owned business and Tempstar Elite Dealer, and we know how to size, install, and commission a heat pump system that turns Des Moines into your comfort zone year-round.

Veteran Owned
15+ Years of Experience
24/7 Emergency Service
Tempstar Elite Dealer
Up to 15-Year Warranty
Parts & Labor
Up to 24 Months of Financing at 0% Interest
Why Choose Obsidian
Obsidian technicians running copper line-set and ductwork for a heat pump system

What Homeowners Value Most About Heat Pump Installation

Every heat pump system we install is backed by our veteran-owned commitment to precision. We understand that this is a long-term investment in your home's comfort, and we bring the same discipline to installation as we do to every job. Your system gets tested, documented, and commissioned to factory standards—no shortcuts. That's our promise, and we stand behind it completely.

A heat pump replaces your furnace and AC with a single, efficient unit. That means one set of indoor equipment, one outdoor unit, one refrigerant circuit, and one thermostat. Simpler is better. Fewer components mean fewer failure points, easier maintenance, and lower overall system complexity. For homeowners tired of managing two separate systems, a heat pump is liberation.

Des Moines winters are cold, but heat pumps work remarkably well even at freezing temperatures. Curious do heat pumps work in Iowa winters? Modern heat pumps extract usable heat from outside air down to 0°F and below, delivering warmth into your home while using 2–3 times less electricity than traditional electric resistance heat. If you heat with electricity, propane, or oil today, a heat pump can cut heating costs substantially. Even if you have a natural gas furnace, a heat pump backup for milder shoulder-season days saves money and gas consumption.

We've earned Tempstar's elite partnership status by maintaining the highest installation and service standards. That means we get training on the latest heat pump technology, priority support from the factory, and exclusive warranty enhancements for our customers. When manufacturers test the limits of heat pump performance in extreme cold, they trust dealers like us to commission systems correctly and handle any technical issues that arise.

Variable-speed heat pump compressors run quietly and modulate their output to match your home's needs. On mild days, the system runs softly at part load. On cold winter mornings or scorching summer afternoons, it ramps up seamlessly. You get precise temperature control without the bang-on, bang-off cycling of older systems. Comfort is smooth, quiet, and consistent.

Schedule Your Heat Pump Installation Consultation

A heat pump is different from traditional AC or furnace setups—it's important that you talk to an expert before deciding if it's right for your home. Let's discuss your heating and cooling needs, your current system, and whether a heat pump is the ideal fit.

Our Installation Process

Our Heat Pump Installation Process — From Design to Handoff

From the first assessment to the final walkthrough, every step is handled with precision and care. Here's what to expect when you choose Obsidian Heating and Cooling for your heat pump installation.

System Evaluation & Load Analysis

Heat pump installation starts with a complete picture of your home's heating and cooling needs. We assess insulation quality, window heat loss, solar gain, air sealing gaps, and your ductwork integrity. A heat pump must be sized correctly—oversized units short-cycle and waste energy; undersized units can't meet peak heating demand on the coldest days. Using Manual J industry standards, we calculate the exact capacity your home needs.

We'll also evaluate your existing ductwork. Heat pumps work best when air flows freely through sealed ducts. If your system has leaks, restrictions, or poor design, we'll recommend improvements—and often those improvements are needed before installation to maximize efficiency. For homes with poor ductwork, we may recommend ductwork upgrades, a supplemental mini-split ductless system, or alternative solutions.

We also discuss your current heating setup. If you're replacing a furnace, we'll assess whether you want complete removal of the old system or temporary backup during shoulder seasons. If you're adding a heat pump to work alongside an existing furnace, we can configure it that way too. Some homeowners prefer a staged approach—install the heat pump first, monitor performance, then decide whether to remove the furnace later.

What We Cover
Manual J Load Calculation

Industry best practice for precise system sizing.

Ductwork Inspection

Testing for leaks, blockages, and proper sizing.

Insulation Assessment

R-values and air sealing opportunities identified.

Electrical Panel Review

Ensuring proper capacity for the new system.

Heat Pump Selection & Performance Modeling

Heat pumps come in multiple efficiency tiers and configurations. A high-efficiency variable-speed model is quieter and more efficient on mild days but costs more upfront than a single-stage unit. Two-stage systems offer a middle ground. We'll explain the trade-offs, model your expected heating and cooling costs for each option, and recommend what makes sense for your climate and budget.

We also discuss refrigerant types. Modern heat pumps use environmentally friendly refrigerants that are required by law but cost more than older alternatives. We also explain HSPF (heating efficiency) and SEER2 (cooling efficiency) ratings—what they mean for your utility bills and how to compare options fairly. You'll get a detailed written proposal with equipment specs, warranty information, installation timeline, and financing options.

Heat pump selection also includes thermostat choice. Smart thermostats learn your schedule, optimize heating and cooling efficiency, and integrate with mobile apps. Traditional thermostats are simpler but offer less control. We'll help you decide based on your comfort preferences and tech comfort level.

What You'll Receive
Equipment Specs & Warranty

Detailed coverage outlined in full.

HSPF & SEER2 Comparison

Performance differences between efficiency levels.

Cost Savings Estimate

Seasonal savings based on your usage patterns.

Financing Options

Multiple plans to fit your budget.

Thermostat Options

Smart vs. traditional control choices.

Preparation & Ductwork Conditioning

Before installation day, we prepare your home and ductwork. If sealing or repair is needed, we handle it now—a heat pump needs pristine ductwork to deliver full efficiency. We'll also schedule electrical work if a panel upgrade is required, coordinate refrigerant line routing, and confirm thermostat placement.

Preparation includes removing old equipment if you're retiring your furnace and AC. We dispose of refrigerant and equipment responsibly, following all environmental regulations. We also mark outdoor unit placement for optimal airflow, plan for condensate drainage (heat pumps produce condensation in winter), and brief you on installation day logistics and what to expect.

For homes in areas with extreme cold or significant ice accumulation, we may recommend an outdoor unit protection strategy or defrost optimization to ensure reliable operation throughout the season. Every detail is planned before our crew arrives.

Preparation Checklist
Ductwork Sealed & Tested

All existing ducts inspected for leaks before install.

Electrical Verification

Service capacity and panel readiness confirmed.

Outdoor Unit Placement

Marked for optimal airflow and drainage.

Old Equipment Removal

Removed safely and responsibly.

Condensate Drainage

Winter condensation routing planned.

Family Briefing

Installation day logistics and timeline explained.

Professional Heat Pump Installation & Commissioning

Installation day is when years of experience show. Our technicians position the outdoor heat pump unit with proper airflow clearance and a level concrete pad. We run insulated refrigerant lines from the outdoor unit to your indoor air handler, install an expansion device, and connect electrical controls. We pressure-test every connection, verify electrical integrity, and commission the thermostat with your preferences programmed in.

Heat pump commissioning is more involved than standard AC installation because we're testing heating mode as well as cooling. We verify the system switches between heating and cooling smoothly, that supplemental electric resistance heat engages only when needed, and that pressures, amperage, and temperatures match factory specifications in both modes. We also test defrost cycles—when outdoor coil temperature drops, the system reverses to shed ice and maintain heating capacity.

For the first startup, we monitor performance closely, verify that the system reaches and maintains setpoint in both modes, and confirm that the outdoor unit cycles properly. We'll also run diagnostics on the controls to ensure all safety interlocks and operating parameters are correct.

Installation Details
Outdoor Unit Positioned

Optimal clearance and drainage ensured.

Refrigerant Lines Routed

Proper insulation and support brackets.

Pressure Tested

Nitrogen tested, no moisture contamination.

Heating & Cooling Tested

Both modes verified to factory specs.

Training, Documentation & Long-Term Support

Once everything is commissioned, we walk you through system operation. You'll understand how to use your thermostat, what to expect from heating in cold weather (yes, you may see warm air that isn't as hot as a furnace's output—that's normal for heat pumps), how to recognize signs of trouble, and when to call us. You'll receive all documentation: warranties, equipment manuals, service records, and a commissioning report for your records and insurance company.

We also explain maintenance requirements. Heat pump systems need spring and fall inspections to keep them running smoothly. Filter changes every month during heavy-use seasons, outdoor unit cleaning in spring (to remove debris that blocks airflow), and occasional refrigerant checks. A well-maintained heat pump system stays efficient, lasts 15–20 years, and rarely surprises you with emergency breakdowns.

Before we leave, we schedule your first maintenance appointment and give you our contact information for questions or emergencies. You're now part of our customer family, and we're here whenever you need us.

Before We Leave
Thermostat Training

Operation and emergency heat settings explained.

Performance Verified

Heating and cooling modes tested and confirmed.

Full Documentation

Manuals, warranty cards, and receipts provided.

First Maintenance Scheduled

Your next appointment set before we leave.

24/7 Emergency HVAC Services Veteran-Owned & Operated 15+ Years of Experience 1-Year of Free Maintenance With Every Install 24/7 Emergency HVAC Services Veteran-Owned & Operated 15+ Years of Experience 1-Year of Free Maintenance With Every Install
Obsidian Heating and Cooling heat pump installation service area map covering Greater Des Moines
Our Service Areas

Heat Pump Installation Throughout the Des Moines Area

We install heat pump systems throughout Des Moines and surrounding communities, helping homeowners enjoy year-round comfort with a single, efficient system.

Serving Our Neighbors in & Around:

Not Sure If We Service Your Area?

We're dedicated to serving Greater Des Moines and our surrounding communities. Give us a call if you're not sure if we come to you—chances are we do.

Ankeny, IA

Growing north metro Des Moines, Ankeny's newer homes and active building market make it ideal for heat pump adoption. We've installed systems in hundreds of Ankeny homes, and the area's strong builder relationships help us coordinate seamlessly.

Heat Pump Installation in Ankeny

Urbandale, IA

Northwest of Des Moines, Urbandale's diverse housing stock—from established neighborhoods to new construction—benefits from heat pump efficiency. We understand the area's ductwork variations and know which homes are best suited for heat pump upgrades.

Heat Pump Installation in Urbandale

Altoona, IA

Southeast communities like Altoona trust Obsidian Heating and Cooling for heating and cooling expertise. Whether you're upgrading from an old furnace or installing in new construction, we apply the same professional standard across every job.

Heat Pump Installation in Altoona

Grimes, IA

North of Des Moines, Grimes residents appreciate the efficiency benefits of heat pumps, and we've built strong relationships with homeowners who've made the switch. Our local experience means shorter response times and intimate knowledge of the area's homes.

Heat Pump Installation in Grimes

Clive, IA

West of Des Moines, Clive's mix of established and newer neighborhoods benefits from our 15 years of local experience. We've installed heat pump systems in virtually every neighborhood in Clive and know the area's heating and cooling demands intimately.

Heat Pump Installation in Clive
Full-Service HVAC

Complete Heating & Cooling Solutions Beyond Heat Pumps

Your home's comfort needs vary by season and system type. We offer:

Furnace Installation & Replacement

Traditional heating systems for homeowners who prefer proven furnace technology. Still the most popular heating choice in Iowa.

Explore Furnace Installation

Central AC Installation

Dedicated cooling systems for homes that prefer separate heating and cooling. Many homeowners pair AC with furnace backup.

Get Central AC Installed

Mini-Split Ductless Systems

Efficient zone heating and cooling without ductwork. Perfect for additions, basements, or homes with limited duct space.

See Ductless Mini-Split Options

Heat Pump Repair & Maintenance

Keep your existing heat pump system running smoothly with expert diagnostics and repair.

Schedule Heat Pump Repair

Boiler Installation & Service

Hydronic heating for homes that prefer radiant comfort. Less common in Iowa, but excellent for certain applications.

Explore Boiler Installation
Ready to Get Started?

Ready to Install a Heat Pump System in Your Des Moines Home?

A heat pump is one of the smartest climate investments you can make. One system handles heating and cooling, cutting complexity and costs while delivering comfort year-round. Obsidian Heating and Cooling is ready to assess your home, explain how a heat pump will perform in Des Moines's climate, and design a system sized perfectly for your comfort needs.

Our veteran-owned team serves Des Moines, Ankeny, Urbandale, Altoona, Grimes, and Clive with expertise, integrity, and neighborhood accountability. We're Tempstar Elite Dealers, and we've installed systems in thousands of Iowa homes. When you call us, you're working with technicians who know heat pumps inside and out.

We'll assess your home, explain how heat pumps work in Iowa winters, and provide a detailed quote with no pressure.

We offer flexible financing options to make a new heat pump system affordable, and we recommend scheduling a maintenance plan to keep your system running efficiently throughout its life. Many customers save 20–50% on energy costs after switching to heat pumps, and we'll help you understand your specific potential savings.
Obsidian Heating and Cooling team serving Des Moines, IA
Answering Your Questions

Frequently Asked Questions About Heat Pump Installation

Modern heat pumps perform well down to 0°F and below, extracting heating from cold outside air. However, on extreme cold days (below -10°F), many heat pumps become less efficient and may engage supplemental electric resistance heat. We design every system with backup heat for those extreme days, so you'll stay comfortable. We'll also discuss your options for hybrid heating if you want to keep your furnace for the coldest days.

If you're replacing electric resistance heat or oil heat with a heat pump, expect 40–70% savings in heating costs. If you're replacing a furnace and AC, savings vary (furnaces are already efficient), but you eliminate the need for two separate systems. We'll estimate your specific savings based on your current energy use, equipment choice, and local utility rates.

HSPF (Heating Seasonal Performance Factor) measures how efficiently a heat pump heats your home. Higher HSPF values mean lower heating costs. An HSPF 10 system is more efficient than an HSPF 8, but costs more upfront. We'll calculate payback periods so you can choose the right efficiency tier for your budget.

A furnace burns fuel to create heat; a heat pump moves heat from one place to another (outside to inside in winter, inside to outside in summer). Furnaces are more powerful but less efficient in mild weather. Heat pumps are quieter, more efficient, and work year-round but may need supplemental heat in extreme cold. We'll help you decide which makes sense for your situation.

Not necessarily. A modern heat pump with supplemental resistance heat can handle extreme cold alone. However, some homeowners prefer keeping their furnace as a backup for reliability or emergency heating. We can design your system either way—heat pump only, or heat pump with furnace backup. We'll discuss what makes sense for your comfort preferences and budget.

A typical installation takes one to two days. Day one includes removal of old equipment, outdoor unit placement, and ductwork preparation. Day two covers refrigerant line connection, thermostat installation, electrical integration, pressure testing, and system commissioning. Complex situations or ductwork repairs may add time. We'll provide a firm timeline in your proposal.

We specialize in Tempstar heat pumps as an Elite Dealer, and we also install and support LG systems. Both brands offer excellent performance and warranty coverage. Tempstar is our preferred recommendation because of our dealer relationship, training, and priority factory support, but we respect customer preferences and can discuss the trade-offs with any brand you're considering.

Your existing ductwork continues to work. We'll clean, seal, and test it to ensure efficiency, but you don't need new ducts. Heat pump-friendly ductwork is the same as AC-friendly ductwork. If your ducts are deteriorated or poorly designed, we may recommend improvements—but that's an optional upgrade, not a requirement.

Yes. The cooling mode of a modern heat pump performs as well as a traditional AC unit. You get the same comfort in summer—no compromise. The advantage is that you get heating capability too, eliminating the need for a separate furnace.

Supplemental electric resistance heat is a backup heating element that activates in extreme cold when the heat pump alone can't meet demand. It's like the heating element in a toaster—cheap, instant, but energy-intensive. We design systems to use it sparingly. On most winter days, the heat pump handles everything efficiently. Only on the coldest days does resistance heat engage, and even then, only temporarily.
More Heat Pump Services

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