Veteran Owned & Operated, Serving Greater Des Moines With 15+ Years of Experience
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Ducted Heat Pump Services for Des Moines, IA Homes

A ducted heat pump does the work of a furnace and an air conditioner from one system, which makes it efficient and also means a single fault can show up in both seasons. Obsidian Heating and Cooling covers the whole range across the Des Moines metro: repair, seasonal maintenance, and installation.

We are veteran-owned and a Tempstar Elite Dealer. Heat pump diagnosis means testing the system in both heating and cooling mode, not just the one that happens to be failing today.

Veteran Owned
Tempstar Elite Dealer
Same-Day Service Available
Tempstar Elite Dealer
Up to 15-Year Warranty
Parts & Labor
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Our Heat Pump Services

Year-Round Equipment, Year-Round Support

A heat pump runs in both seasons, so it accumulates hours faster than equipment that gets half the year off. These three services cover it.

Heat Pump Repair & Service

Weak output, a system that will not switch modes, ice that will not clear, or short cycling. Our diagnosis covers the reversing valve, the refrigerant circuit, defrost control and supplemental heat, then verifies the fix in both heating and cooling.

Heat Pump Repair & Service

Heat Pump Maintenance & Tune-Up

Heat pump maintenance is genuinely different from furnace or AC maintenance, because the system has to be tested in both modes. Our seasonal protocol confirms the changeover works before the weather forces the issue.

Heat Pump Maintenance & Tune-Up

Heat Pump Installation

Design through handoff, sized for your home and its ductwork. If you are researching first, our guide to heat pumps in Iowa winters covers cold-weather performance and available rebates.

Heat Pump Installation
Where To Start

Is a Heat Pump Right for Your Home?

Book heat pump repair. Because the same components serve both seasons, a reversing valve or defrost fault can look like a cooling problem in July and a heating problem in January. We test the whole system rather than the symptom in front of us.

Some frost in cold weather is normal, and a healthy system clears it on its own through the defrost cycle. A unit that stays iced up points to a defrost control fault or a refrigerant problem, both of which are worth diagnosing rather than waiting out.

This is the moment a heat pump makes the most sense, because one system covers both jobs. Our Iowa heat pump guide walks through cold-weather performance and rebates, and we will price a heat pump against a furnace and AC pairing so you can compare.

A heat pump earns more attention than single-season equipment simply because it runs more. Seasonal maintenance confirms the mode changeover before you need it, and a maintenance plan keeps both visits scheduled.

A ducted heat pump needs ducts to distribute through. For additions, converted attics or any space the ductwork never reached, a ductless mini-split is the same technology without the duct requirement.
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Talk Through Your Heat Pump

Repair, maintenance or a new system, start here:

Answering Your Questions

Frequently Asked Questions About Heat Pump Service

Yes. A heat pump moves heat rather than burning fuel to create it, and a reversing valve lets it run in either direction. That means it warms the house in winter and cools it in summer from one piece of equipment, with one system to maintain instead of two.

Some frost during cold weather is normal, and a healthy system clears it automatically through its defrost cycle. A unit that stays iced up is a different matter and usually points to a defrost control fault or a refrigerant problem. Both are worth diagnosing rather than waiting out.

A heat pump has to be tested in both modes, not just the one in season. Our seasonal protocol verifies that the changeover between heating and cooling works correctly, checks the defrost control and supplemental heat, and confirms refrigerant and airflow. Single-season equipment does not need any of that.

Both move heat the same way. A ducted heat pump distributes it through your existing ductwork to the whole house, while a ductless mini-split conditions individual rooms with no ducts at all. Homes with sound ductwork usually go ducted, and the rooms your ducts never reached are where mini-splits earn their place.

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Schedule Heat Pump Service in Des Moines

From a mid-winter defrost fault to a full system design, Obsidian Heating and Cooling keeps ducted heat pumps working the way they were meant to. Same-day service is available, with an upfront estimate before any work starts.

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