Obsidian Heating and Cooling owners

Meet the Obsidian Heating and Cooling Team

We’re a small, veteran-led team of HVAC professionals who take real pride in the work we do for Des Moines homeowners and businesses. Every technician you meet has been vetted, background-checked, drug-screened, and trained to the same standard of craftsmanship and customer care—because a company is only as good as the people it sends into your home. We hire slow, train hard, and hold ourselves to the same accountability we promise our customers.

Veteran Owned
15+ Years of Experience
24/7 Emergency Service
Tempstar Elite Dealer
Up to 15-Year Warranty
Parts & Labor
Why Our Team
Obsidian Heating and Cooling technicians on the job in Des Moines, IA

How We Build the Team That Shows Up at Your Door

Our leadership sets the tone: discipline, follow-through, and clear communication. That standard starts with the owner and flows through every technician on the team. The work gets done right because we won’t accept anything less.

Every technician on our roster passes a background check and drug screen before they get near a customer’s home. You should never have to think twice about who’s in your house—and with us, you won’t.

Our techs are factory-certified on Tempstar and LG equipment and cross-trained across residential and light-commercial systems. Training isn’t a one-and-done event—we keep our people current on codes, refrigerants, controls, and diagnostics.

Shoe covers. Drop cloths. Clean-up after. Clear communication about what we found and what we’re doing next. Your home stays your home while we’re working in it.

If something isn’t right after we leave, we come back and fix it. That’s the deal. Our technicians know their name is on every job—and so is ours.
Our People

The Team Behind Every Call

Leadership, technicians, and support staff—all working under one standard.

Dylan Cooper, Owner of Obsidian Heating and Cooling
Owner

Dylan Cooper

Owner & Lead Technician

Dylan moved to Ankeny in 1999 and has been providing HVAC service in central Iowa since 2013—an ABC of Iowa graduate and a licensed master mechanical (2022). He runs every job with the conviction that service should be honest, done right the first time, and backed by the people who did it. Married to Skylar; they’re raising two boys and a daughter in Ankeny.

Josiah Krull, Owner of Obsidian Heating and Cooling
Owner

Josiah Krull

Owner & Field Technician

Josiah has been a trusted name in Ankeny and the Des Moines Metro for 8 years, building a reputation on the kind of craftsmanship and customer follow-through you don’t find at larger shops. He believes the best work comes from caring about the outcome—not just completing a ticket. When he’s not on a job, he’s spending time with his wife Raquel and their four kids in Ankeny.

Office & Operations

The people who keep scheduling tight, communication clear, and customers taken care of before and after every visit.

Skylar Cooper, Office Manager
Skylar Cooper

Office & Operations

Originally from Spirit Lake, Skylar moved to Ankeny in 2014. She brings 5 years of CNA experience and 3 years in early childhood education to a role that demands equal parts patience and precision—managing scheduling, customer communication, and day-to-day operations while raising two boys and a daughter with Dylan.

Raquel Krull, Office Staff
Raquel Krull

Office & Customer Relations

A native of Washington, Illinois who put down roots in Ankeny in 2009, Raquel applies her business experience directly to serving the community that Obsidian Heating and Cooling calls home. She keeps the customer side of the business running smoothly and makes sure every interaction lives up to the standard the team holds in the field. Married to Josiah; they have four children.

What You Can Expect From Every Visit

On Time

Arrival windows with call-ahead notice.

Respectful

Shoe covers, drop cloths, clean finish.

Thorough

Real diagnostics, not guesswork.

Accountable

If it isn’t right, we come back.

24/7 Emergency HVAC Services Veteran-Owned & Operated 15+ Years of Experience 1-Year of Free Maintenance With Every Install 24/7 Emergency HVAC Services Veteran-Owned & Operated 15+ Years of Experience 1-Year of Free Maintenance With Every Install

Work With Our Team

Tell us about your project and our team will follow up within one business day with a no-pressure consultation.

Obsidian Heating and Cooling HVAC service area map covering Greater Des Moines
Where We Work

Our Team’s Coverage Area

Our technicians cover the Des Moines metro and the surrounding communities of Polk and Dallas counties.

Serving Our Neighbors in & Around:

Not Sure If We Service Your Area?

We’re dedicated to serving Greater Des Moines and our surrounding communities. Give us a call if you’re not sure if we come to you—chances are we do.

Ankeny, IA

Our technicians run regular routes through Ankeny, from emergency calls in established neighborhoods to new-build installs north of the metro. Familiar faces, familiar vans.

Serving Ankeny

Urbandale, IA

Our team covers northwest Des Moines with the same quality and attention no matter the home size or system age. We’ve worked every subdivision.

Serving Urbandale

Altoona, IA

Southeast of Des Moines, our Altoona customers get the same standard our whole team delivers—honest estimates, clean work, and follow-through.

Serving Altoona

Grimes, IA

North of Des Moines, our team has grown alongside Grimes, supporting both newer subdivisions and long-time residents with the same standard of care.

Serving Grimes

Clive, IA

West of Des Moines, our Clive customers know us by name. 15 years of experience there means we’ve seen every housing era this suburb has built.

Serving Clive
Ready to Work With Our Team?

Meet Us at Your Door

Whether you need a repair, a new system, or just a second opinion, our team would love to help. Call and speak to a real person—or drop us a message and we’ll follow up within a business day.

No obligation. One of our technicians will assess your situation, explain your options, and provide a transparent quote.

We offer flexible financing options so you can move forward on the right system without draining your savings.

Keep your system running at peak efficiency year after year with our maintenance plan.
Obsidian Heating and Cooling team serving Des Moines, IA
What Our Team Does

Services Our Technicians Handle

Everything from emergency repairs to full system installations—all under one veteran-owned roof.

AC Installation & Replacement

Tempstar Elite central air installations performed by our factory-trained technicians. Proper sizing, factory warranties, and a year of included maintenance.

Explore AC Installation

Furnace Installation & Replacement

High-efficiency gas furnaces built for Iowa winters. Our techs size it right the first time and back the work.

Get a New Furnace Installed

Heat Pump Installation

All-in-one heating and cooling increasingly chosen by central Iowa homeowners. Installed by our factory-trained team.

Explore Heat Pumps

AC Repair & Service

When your AC quits on a summer afternoon, our technicians diagnose fast and fix it right—usually same day.

Schedule AC Repair Service

Furnace Repair & Service

No-heat call on a February night? Our emergency line is answered around the clock and our trucks are stocked.

Schedule Furnace Repair
Answering Your Questions

Frequently Asked Questions About Our Team

Obsidian is co-owned by Dylan Cooper and Josiah Krull. Dylan brings 11 years in the trade and a master mechanical license; Josiah has 8 years building a reputation on craftsmanship and follow-through. Together they set the technical and customer-service standard for every technician on the team.

We’re a small team by design. That lets us hold a higher standard for who we hire, how we train, and how we show up at every job. You’ll often see the same technicians on return visits—familiar faces, not strangers.

Yes. Every technician passes a background check and drug screen before we put them in a customer’s home. Non-negotiable.

Yes. Our technicians are factory-certified on Tempstar and LG equipment, and we keep their training current on codes, refrigerants, and diagnostic procedures.

Yes. Our technicians arrive in branded uniforms and marked vehicles so you always know who’s at your door.

Our ownership is veteran-led, and the discipline of that background shapes how we operate. Not every technician is a veteran, but every technician is held to the same standard of accountability and professionalism.

Because we’re a small team, you often will—especially on return visits. If continuity matters for a specific project, tell us and we’ll do our best to schedule it that way.

A clear arrival window with a call-ahead, shoe covers and drop cloths, a proper diagnostic before we quote anything, honest options explained in plain language, and clean-up when we’re done.

We come back and fix it. That’s the deal. Our technicians know their name is on every job, and so is ours.

We’re always open to talking with experienced technicians who share our standard. Give us a call or drop us a message through the contact form—veterans especially welcome.

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