Veterans Day Spotlight: Why Service Still Shapes Everything at Obsidian And Why Tuesday Mattered
Veterans Day is personal for us. Obsidian Heating & Cooling is veteran-owned, and the habits we learned in uniform…checklists, readiness, accountability, and a bias for action, are the same habits that keep your family warm when Iowa weather turns mean.
This year, we used Veteran’s Day as a moment to pause, rally the team, and recommit to those values heading into the coldest stretch of the year…an ideal checkpoint to tighten up our playbook, put customers first, and honor the people whose service taught us how to operate.
What “veteran-owned” means for your home
“Veteran-owned” isn’t a tagline; it’s a way we run the shop:
Checklists over guesswork. Every tune-up and install follows a step-by-step sequence so nothing gets missed: burners, flame sensor, inducer, blower, static pressure, safety controls.
Readiness mindset. Winter in Iowa doesn’t care about your calendar. We stock critical parts, prep trucks nightly, and keep a 24/7 on-call rotation to handle no-heat emergencies.
Integrity under pressure. Clear pricing. Honest options. If a repair makes sense, we’ll say so. If replacement is smarter long-term, we’ll show you the math without the push.
The discipline behind our five-star service
Pre-arrival prep: Model-specific notes and likely failure trees pulled before we knock.
At the door: Clear intro, shoe covers, and a plain-English plan for the visit.
On the job: Test, verify, then replace—no parts cannon, no mystery bills.
Before we leave: System run-check, thermostat settings reviewed, filter fit verified, and next steps documented.
Aftercare: You’ll get a clear summary and easy ways to reach us if anything sounds off.
How we honor Veterans Day in practice
Priority scheduling for no-heat calls that involve older adults and veterans.
Safety first on every gas furnace: combustion, venting, and CO awareness are non-negotiable.
Education over pressure: We’ll explain repair vs. replace with realistic costs and comfort outcomes so you can decide with confidence.
Heading into winter? Here’s your quick action list
Listen to your system. Bangs, squeals, whistles, or “whooshing”? Get them checked before a deep freeze compounds small problems.
Change the filter. It’s the cheapest way to protect your furnace and lower static pressure.
Don’t shut vents. Closing registers can make noise worse and stress the blower.
Check your CO detectors. Fresh batteries and a unit near bedrooms + the utility room.
Book a tune-up or diagnostic. A 45–75 minute visit now is cheaper than a 2 a.m. emergency later.
A note to our fellow veterans and to the families who support them
To every veteran and military family in Central Iowa: thank you. Your example taught us to take pride in the small things—tighten the fastener, label the wire, wipe the panel, explain the “why.” That’s how we serve the next household on the route like it’s our own.
Need help today?
If you’re in Ankeny, Des Moines, West Des Moines, Urbandale, Johnston, Waukee, Altoona, or nearby and your heat is acting up, we’re ready:
Furnace Repair: fast diagnostics, honest options
Furnace Installation: right-sized systems, clean installs, clear pricing
24/7 Emergency: we’ll answer, even when the weather turns ugly
Obsidian Heating & Cooling: veteran-owned, Iowa-tough, and here when you need us most. Reach out today for your furnace and hvac needs in central iowa.
